What was the delivery, installation, setup, and training process like?
Mestek Machinery is a top notch organization. They not only opened up their doors to their factory in Iowa for me to get to see the machine prior to delivery. But the moment it hit our shop floor, they were here to support us, and they have on every piece of machinery that we’ve purchased and continue to support us daily. Anytime a machine breaks down or we have an issue — user error, jam up, it doesn’t matter what it is — Mestek Machinery is always there to support us, and we continue to help develop their product in return.
There’s some really exciting things in the marketplace that are gonna come out that I’m excited to say that Poynter, not just myself, but Poynter as a team, has enjoyed the relationship with Mestek Machinery in developing products and new products for the market.
I’ve known about Mestek Machinery for many years, but our relationship started by accident. A friend introduced us on the way to catching a flight in an airport, and that quick introduction turned into us having the first fiber laser beta test site here for Mestek Machinery and their HVAC laser product.
That went so successful that today we have three of those Lockformer Fiber Lasers on our floor operating right now. It’s been a great relationship, one that is collaborative, one that’s back and forth and open and honest.
And, currently, we’re working on a really cutting edge product with Mestec in data retrieval from the machinery. Everybody’s business is now run with data, data in mind. Our workers desire that kind of input. They’re a generation that’s had a digital screen in front of them their entire lives, and they expect input and output from these machines. We’re working on something right now that will provide throughput data. It will provide operating, end user data, servicing data. It’s really an IoT for all of your machinery, and it’s gonna provide the end user and the owner of the business real time information that can help drive their business forward.